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Health Insurance Latest News...


William Russell maintain high standards

Thursday, June 28, 2012

As part of a commitment that aims to maintain high standards of service, William Russell has issued a customer survey to all of their policyholders who make a claim.

The overall feedback from the 2011 surveys was very pleasing, with William Russell once again being recognized by its policyholders for outstanding standards of customer care.

The survey asked how satisfied customers were with the service that they had received from their claims team and an impressive 97.2% of pe ...

Category: Health Insurance

Psychiatric claims dominate Aviva IP claims

Thursday, June 28, 2012

Aviva’s income protection (IP) cover provided payment that total over £29.5 million in 2011, with psychiatric conditions topping the list of claims by volume.

More than one in four IP claims (28%) involved psychiatric conditions, moderate depression was the most common at (28%), this was followed by anxiety and stress.

Orthopaedic conditions was in second place and neurological disorders made up the top three.

Last year the average age for the start of a claim was i ...

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Category: Health Insurance

2025 could see long term care rise to £26,000 a year

Tuesday, June 26, 2012

As part of a commitment that aims to maintain high standards of service, William Russell has issued a customer survey to all of their policyholders who make a claim.

The overall feedback from the 2011 surveys was very pleasing, with William Russell once again being recognized by its policyholders for outstanding standards of customer care.

The survey asked how satisfied customers were with the service that they had received from their claims team and an impressive 97.2% of pe ...

READ MORE
Category: Health Insurance

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