Santander UK plc is one of the UK's leading personal financial services companies, and one of the largest providers of mortgages and savings in the UK. The group were formed when Abbey National plc became part of the Santander Group in 2004. In 2008, Alliance & Leicester and the Bradford & Bingley savings business and branches also became part of the Santander Group’s operations in the UK.

The company now operate under the brand name of Santander, and have over one thousand three hundred branches across the UK. Last year, Santander agreed to purchase the parts of the banking businesses of the Royal Bank of Scotland which were carried out through RBS branches in England and Wales, and by NatWest branches in Scotland. Abbey National’s roots date back to 1849, when the National Freehold Land and Building Society was established. In 1944, they merged with the Abbey National Building Society to form Abbey National.

Santander have a strong community relations programme across the UK, which provides corporate donations, volunteering services, fundraising and sponsorship activities. Their commitment to ethical practices is a strong focal point for the way in which they operate their business practices. The firm recognises that their continued success depends on earning and keeping the public’s trust, and on preserving their reputation in the eyes of those whom they deal with – including customers, employees, business partners and the broader community.

When it comes to sourcing the ideal insurance package for customers, Santander search a panel of insurers to find the cheapest quote online. The firm also operate a number of UK-based call centres, and the service is available to their customers 24 hours per day, every day of the year for both purchasing enquiries and issues or claims handling. When customers apply and are accepted for an insurance policy online, they are offered the first three months of their premiums free.

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